Rental Management

At Outer Banks Blue, we’re committed to providing you with a unique rental management experience that goes above and beyond your expectations. Maximize your investment with a trusted rental management partner through our proven expertise, exceptional results, and top-tier 'Blue Ribbon' customer service.

Success in rental management begins with a dedicated company that recognizes the needs of both owners and guests. Our standards of quality and the selective acceptance of rental properties is the first step in providing an excellent vacation, and the high value of our guests and year-over-year repeat renters are a testament to the success of our program. We understand the relationship between service and profitability and know that providing the best possible experience creates the greatest return. Our intentionally scaled inventory allows us to offer exceptional service to every owner and guest while still holding a significant presence in the booking market.

As an Outer Banks Blue property owner, you deserve the best possible return on your investment while enjoying your property to the fullest. We invite you to explore a partnership with our locally owned and operated team, known for integrity and a commitment to providing top-notch service. We aim to eliminate frustration for owners, resolving issues with common sense, hard work, and clear communication.

How much commission do we charge?

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How will we maximize your bookings?

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What perks do we offer?

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Will your property be a priority to us?

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What to expect during the first two years with a new company?

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Do we use HomeAway, TripAdvisor, and other online travel agencies (OTA)?

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In the most basic terms, there are three main factors to consider when choosing a property manager for your vacation rental home. We've included our strategy for these rental management necessities.

• Consistent analysis of trends and targeting strategies.
• Search Engine interfaces and sponsored links, banner ads and pay per click
• SEO campaigns are implemented and reviewed daily to keep www.outerbanksblue.com at the top of the list for prospective tenants to see.
• An informative, well-organized and easy to use website utilizing the highest quality digital photography and virtual tours available in the industry today. On- line booking capability works for you 24 hours a day.
• Advertising in cooperative campaigns with the Outer Banks Chamber of Commerce and the Outer Banks Visitors Bureau provide us with thousands of direct leads for prospective guests for your home.
• Marketing Strategies including Social Media such as Facebook, Twitter, Youtube, Google +, and Pinterest.

The maintenance and care of your home is the number one reason for complaints by homeowners and tenants alike. Through personal, detailed attention and follow-through, Outer Banks Blue offers solutions to a historically maddening area for homeowners:

• Maintenance Troubleshooting: All homes operate under an inclusive package arrangement to alleviate many "nickel and dime" charges on invoices. We include some "nuisance" calls, or deliveries, in the management fee, alleviating confusing and upsetting charges on monthly statements.
• Specialty services such as HVAC filter replacement and linen replacement (and staging) are included in our standard management agreement.
• The highest housekeeping standards have been implemented to meet owner and tenant expectations. Detailed training and regular inspections offer a successful first impression for tenants and owners.

• All staff members are held to the "sundown rule”. All messages and emails are answered or responded to by the end of the day. You deserve to know your question has been received and that a resolution is in process.
• Phones are manned by people, not electronic voicemail systems. No more confusing electronic "robot-like" directions: Owners, vendors and tenants receive personal attention that is friendly, informative and responsive from the first phone call.

We are aware of a growing number of non-renting property owners who want professional management services.

One of the services offered by Outer Banks Blue is a "property management" program whereby owners of houses with few or no rentals can contract with the firm for a number of services such as housekeeping, light maintenance, and home inspections. Costs of this program will be based on a discount off of market rates and will require the owner to maintain a minimum balance in their trust account to satisfy any costs that become due to the company.

Let us introduce ourselves to you; we offer a partnership agreement with a better kind of management company. Whether your "blue chip" accommodations are for your own enjoyment or are in a weekly rental program, we're here to provide service to you above all.

Contact Sarah Moss (Outer Banks Blue's Vice President of Owner Acquisition, Administration, and Asset Management) for a comprehensive overview of services designed to benefit you and your investment. Sarah or her team will introduce you to the Blue Difference and will gladly answer your questions about how doing business with the right company can make all the difference in the success and enjoyment of your investment!